Lifecycle approach

What is a care package?
The DencoHappel care package offers you an extended warranty and maintenance for a fixed period against fixed, pre-calculated costs. DencoHappel offer the Care Package for a period of 2 to 5 years, dependant on the boiler manufacturer used. By signing up for the DencoHappel Care Package you ensure yourselves of extended warranty and the best possible care of your units during the agreed time. Our highly skilled service engineers will keep your boilers in top shape to guarantee optimal performance during the first years of their
lifetime. You will benefit from pre-planned maintenance visits to reduce downtime to an absolute minimum of even none.
We will take care of your boilers and heating system and let you focus on your core business.

For which products is this available?
Available on commercial boilers and heating products

What is included?
  • Warranty on: boilers
  • Annual pre planned maintenance visits
  • Service kits where applicable
  • Guaranteed response time of 4 hours to any emergency call out

What is excluded?

  • Labor and parts necessary to resolve operator caused alarms/failure
  • Peripheral equipment, pumps, pressurisation unit, expansion vessels, etc.

What are the terms & conditions?

  • Installation and commissioning is executed by DencoHappel engineers or DencoHappel officially certified engineers
  • Customer will run boilers at set in design specifications
  • Customer will not adjust any of the controls settings
  • Customer will not perform any maintenance, repairs, exchange of parts or consumables at own initiative and/or without notifying DencoHappel


Retrofit and Renovation

What is a retrofit and renovation?
Retrofitting and renovating an existing unit offers the customer an opportunity to save on operational costs as well as postponing major capital expenditure.
DencoHappel Service can offer complete retrofit including renewal of all door-, side- and roof-panels, coils, electric motors, fans as well as the controls.
When including retrofitting of the electric motor and fan assembly, you will also benefit from an increased energy efficiency. Our experts can calculate the ROI of such a retrofit. Our experiences over the past years indicate and ROI of 2½ years or even lower.

For which products is this available?
  • Available on all DencoHappel Air Handling Units

What is included and excluded?
This highly depends on the customers’ demand. Our qualified service sales engineers will always first visit the customers’ location to determine the actual state of the unit. Together with the customer all options for renovation and retrofit will be looked at.
Contact Us

DencoHappel UK Ltd.

Moreton Business Park Moreton-on-Lugg Hereford HR4 8DS
United Kingdom
+44 1432 27 7277
+44 1432 26 8005
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    Benefits of Retrofit and Renovation
    • Saving on capex while benefiting from new technologies
    • Optimization of existing plant components
    • Extending product lifetime
    • Guaranteed spare parts availability

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